Shipping policy

Effective Date: June 17, 2026

Thank you for choosing Novelshub. While the majority of our professional novel translation and expert copywriting services are delivered digitally, any physical drafts, bound manuscripts, or printed corporate materials will handle delivery according to the guidelines below.

Shipping Time

Our shipping times range from 2 to 3 weeks, depending on your location and the shipping method selected at checkout. Please note that international orders may take longer to arrive due to customs clearance procedures for printed manuscripts and creative assets.

Free Shipping

We are pleased to offer free shipping on all physical orders placed on Novelshub. Enjoy the convenience of receiving your printed translation materials and project copies without any additional shipping costs.

Order Tracking

You can track the status of your shipment using the tracking information provided in your shipping confirmation email. If you have any questions about the current transit status of your project's physical documents, please contact our support team.

Shipping Restrictions

Novelshub currently ships physical materials to locations within the United Kingdom and select international destinations. Please note that we do not ship to PO boxes or APO/FPO addresses.

Delayed Shipments

In rare cases, unforeseen circumstances such as inclement weather, customs checks, or carrier delays may affect the delivery of your order. If your physical shipment is delayed, we will notify you promptly and work diligently to resolve the issue.

Contact Us

If you have any questions about our Shipping Policy or need immediate assistance with a delivery, please reach out to us at:

• Email: Novelshub@proton.me

Thank you for partnering with Novelshub. We aim to provide exceptional translation, copywriting, and fulfillment services with the added benefit of free shipping on all physical orders.